Terms and Conditions
1. Introduction
Welcome to Invisualight, your trusted IT software reseller. These Terms and Conditions ("T&C") govern your purchase and use of software licenses and related digital products. They serve as a foundation for transparency and trust, ensuring both parties understand their rights, responsibilities, and the scope of the engagement. By engaging with us, you agree to these terms. If you have any questions, please contact us at info@invisualight.com.
2. Definitions
"Company": Refers to Invisualight and its software reselling division.
"Client": Refers to the individual or entity purchasing software products.
"Services": Refers to the resale of IT software licenses and related digital products.
"Products": Refers to IT software licenses, digital keys, and other software-related deliverables sold by the Company.
"Agreement": Refers to this T&C document.
3. General Terms
Scope of Services
Invisualight provides:
Reselling of IT software solutions, including but not limited to productivity software, cloud services, and cybersecurity tools.
Consultative insights and advice related to software products.
Secure and compliant delivery of software licenses.
Eligibility
By engaging our services, you confirm that you are at least 18 years old and authorized to enter into legally binding agreements.
4. Quotes, Ordering, and Payment
Quotes and Acceptance
All quotes for IT software products are valid for a period of 10 days from the date of issuance.
Once a quote is accepted and the agreement is signed, the Client cannot cancel or withdraw from the purchase.
Ordering Process
Orders can be placed via our website or directly through our representatives.
Orders are processed only upon receipt of full payment unless otherwise agreed.
Payment Terms
Payments are accepted via bank transfer, credit card, or other methods specified at the time of purchase.
Late payments may result in service suspension or additional fees.
5. Delivery and Licensing
Delivery
Digital product keys or licenses will be delivered electronically within the agreed timeframe.
Physical items, if applicable, will be shipped based on the shipping method selected by the Client.
Licensing Terms
All software products are subject to the terms of the End-User License Agreement (EULA) provided by the original software vendor.
The Company does not grant any rights or warranties beyond those specified in the EULA.
6. Returns, Refunds, and Support
Returns and Refunds
Due to the nature of our products and services, all sales are final.
Refunds are not provided for any software purchases or licenses.
Clients must ensure they have reviewed their requirements before making a purchase.
Support
The Company provides guidance on product selection but does not offer technical support beyond the scope of reselling.
Clients are encouraged to contact the original software vendor for troubleshooting and technical assistance.
7. Client Responsibilities
Clients must:
Provide accurate and complete information when placing orders.
Comply with the terms of software licenses and EULAs.
Not engage in unauthorised resale or redistribution of purchased software.
8. Confidentiality
Both parties agree to keep any confidential information shared during the engagement private and secure.
9. Limitation of Liability
The Company shall not be liable for indirect, incidental, or consequential damages resulting from the use of our software products, except as required by law.
10. Governing Law
This Agreement is governed by the laws of the United Kingdom. Any disputes will be resolved in the courts of the United Kingdom.
11. Non-Disclosure Agreement (NDA)
Confidential Information
Confidential Information includes but is not limited to:
Pricing details, business plans, and client data.
Software specifications and purchase history.
Both parties agree to:
Use Confidential Information solely for the purpose of fulfilling the agreed services.
Not disclose Confidential Information to any third party without prior written consent.
Implement safeguards to protect confidentiality.
12. Restrictive Covenant
Clients agree not to engage in activities that directly compete with the services provided by the Company for a period of 12 months following the conclusion of any engagement. This includes but is not limited to:
Reselling IT software solutions obtained through the Company to third parties without prior written consent.
Using proprietary insights or consultative advice received from the Company to establish a competing business.
Any breach of this covenant may result in legal action.
13. Amendments
The Company reserves the right to update these T&C at any time. Changes will be communicated via email or website updates.
14. Contact Information
For any inquiries or concerns regarding these T&C, please contact us at: info@invisualight.com.